Managed IT Services

Managed IT Services image In today’s digital world, organizations often struggle to manage complex IT infrastructure and constantly evolving cybersecurity risks while also staying current with the latest digital services their customers demand. We can help. Our managed IT services ensure your organization stays safe and efficient with expert IT support, proactive monitoring, and timely problem resolution.

We can remove the burden of managing your IT systems or augment the skillset of your internal team. Our experts also ensure that you are following the latest data security best practices, so you don’t have to worry about downtime for your critical systems. For organizations with regulatory compliance rules, our managed IT services address your industry-specific requirements with specialized solutions and guidance that meet your unique technical, compliance, and budget needs.

By engaging Cleartech Group’s managed IT services, you can rest easy knowing technology and cybersecurity experts are managing your IT infrastructure and operations. We take care of system monitoring, maintenance, troubleshooting, strategic guidance, and much more, so you can focus on growing your organization!

The Top Five Benefits of Engaging Cleartech Group’s Managed IT Services

Our managed IT services provide operational support as well as tailored strategic guidance and oversight that aligns with your organization’s needs and budget. Here are the top five reasons your organization can benefit from our Managed IT Services:

  • Ensure comprehensive support, security, and maintenance. Our friendly, expert team ensures that your systems and technology infrastructure are at optimal performance and experience minimal downtime. This translates to increased productivity and operational efficiency for your business. Our US-based support team is friendly, patient, and regularly receives accolades for superior support of users at all skill levels.
  • Obtain expert IT management. Our managed IT Services provide you with a team of skilled experts who proactively monitor and manage your IT systems. We address any issues or potential threats promptly and effectively to ensure the security and reliability of your network and data.
  • Develop a flexible growth solution. Our team helps you seamlessly and efficiently scale your technology solutions, so your organization can grow and adapt to changing customer needs. We also ensure your IT infrastructure remains optimized and aligned with industry standards.
  • Implement a business continuity and disaster recovery (BCDR) plan. We provide robust data backup and disaster recovery solutions. A cyberattack or systems failure can freeze your operations for days or even weeks. We ensure that your critical business data is regularly backed up and securely stored to enable quick restoration and a rapid return to business as usual.
  • Stay ahead in the competitive digital landscape. Leverage our expert insights and strategic guidance to optimize your operations. We provide proactive analysis, reporting, and recommendations to deliver the best ROI for your technology investments. You also get expert guidance on how to optimize your technology tools to maximize your organization’s performance, and we help you align your IT strategies with your overall business objectives to drive growth and success for your organization.

Cleartech Group’s Managed IT Service Packages

Cleartech Group’s managed IT services provide unlimited support for a monthly fee, including proactive monitoring and responsive assistance. We have three different packages, Essentials, Business and Professional (our most popular!) with various coverage options. Our Professional package includes:

  • Knowledgeable team of business and technical professionals who will take care of IT today while proactively planning for tomorrow.
  • Expert Help Desk support to manage all end-user requests to keep your employees productive.
  • Support for Mac, PC and hybrid environments.
  • Consistent, proactive network administration to ensure any network issues are caught and addressed.
  • Cybersecurity awareness training for all employees. About 75% of the breaches analyzed in the 2023 Verizon Data Breach Investigations Report involved a human element (things like falling for phishing or business email compromise, etc.). We provide employee training and phishing simulation tests to help your employees spot and avoid cyber traps.
  • Proactive and reactive incident response preparation.
  • Advanced network security with multiple protection technologies including:
    • Advanced email security screening and spam filtering, along with email backup
    • Regular patch management to close security gaps
    • Managed next generation antivirus for all Windows workstations and servers,
    • Managed security patching for all Windows workstations and servers
    • Vulnerability scans to identify and minimize cyberattack risks.
    • 24×7 network monitoring to proactively stay on top of network health.
    • Identity and access management for secure onboarding and offboarding with risk reducing minimum necessary privileges management.
    • Predictable per-user, per-month subscription rate that is scalable.

Cleartech Group’s managed IT services provide unlimited support for a monthly fee, including proactive monitoring and responsive assistance Contact us today to find out how we can help your business build stronger technology with our Managed IT services.

Want to learn about doing more with outsourced IT? Read our blog, 4 Strategies for Doing More with Less Through Outsourced IT.