The Cleartech Brief

Everyone in this industry says "proactive IT support" so often that the phrase barely means anything anymore. Every provider claims it. Few actually show what it looks like day to day. At Cleartech Group, it is not a slogan. It is a handful of specific habits that run...

"Veteran-owned" shows up on a lot of company websites as a badge. At Cleartech Group, it shows up somewhere else instead: in Tuesday morning ticket reviews. In how the team grants and revokes access. In why a client's hardware never quietly ages past end-of-support...

Voice phishing, sometimes called vishing, just picked up a hard data point most security teams haven't seen yet. The FBI's 2025 Internet Crime Report broke out AI related fraud as its own category for the first time. In that first year of tracking, it counted 22,364...

If you have a cyber insurance renewal coming up, the application is probably longer than the one you filled in last time. It is also more specific. Incidents from 2023 and 2024 have left lasting effects on insurance carriers, causing new questions to map directly to...

There is a question on most cyber insurance renewal applications that catches business owners off guard: "Do you maintain immutable, air-gapped, or offline backups that cannot be deleted using domain administer credentials?" This article explains what that question is...

Most small business owners picture a ransomware attack as a dramatic, high-tech intrusion. The reality is quieter, cheaper, and more methodical than that. Here is exactly how it unfolds, written from the attacker's side. The attacker does not choose you randomly. They...

Most businesses believe their data security is under controls, but confidence and reality don't always line up. As companies grow, systems multiply, cloud apps get added, older platforms stay in place, and access permissions stack up. Here's how to tell whether your...

AI has made business email fraud dramatically harder to detect. Attackers now produce emails in the exact tone of the person being impersonated, and voice cloning tools can replicate anyone's voice from a short audio sample. For Massachusetts businesses with a finance...

Someone leaves your company on a Friday. By Monday their email is disabled, and their laptop is back in the pile. What nobody checks is their login to the project management tool, the cloud storage folder, or the CRM access they've had since a previous role. Three...