The Cleartech Brief

If your business has Microsoft 365, there's a decent chance you already have access to Microsoft Teams, whether you've ever opened it or not. A lot of businesses fall into one of two camps: never touched it or use it for video calls and chats but nothing else. Both...

Most meetings these days have an extra guest. A bot joins the call and listens to everything said. A few minutes later, everyone gets a tidy summary with action items. It's genuinely useful. That's exactly why so many teams have started using one without anyone...

There's a moment a lot of growing businesses hit, and it rarely announces itself. Nothing breaks. No alarm goes off. Things just start feeling slightly harder to keep track of than they used to. If you're a business owner or someone managing operations, here are a few...

Everyone in this industry says "proactive IT support" so often that the phrase barely means anything anymore. Every provider claims it. Few actually show what it looks like day to day. At Cleartech Group, it is not a slogan. It is a handful of specific habits that run...

"Veteran-owned" shows up on a lot of company websites as a badge. At Cleartech Group, it shows up somewhere else instead: in Tuesday morning ticket reviews. In how the team grants and revokes access. In why a client's hardware never quietly ages past end-of-support...

Voice phishing, sometimes called vishing, just picked up a hard data point most security teams haven't seen yet. The FBI's 2025 Internet Crime Report broke out AI related fraud as its own category for the first time. In that first year of tracking, it counted 22,364...

If you have a cyber insurance renewal coming up, the application is probably longer than the one you filled in last time. It is also more specific. Incidents from 2023 and 2024 have left lasting effects on insurance carriers, causing new questions to map directly to...

There is a question on most cyber insurance renewal applications that catches business owners off guard: "Do you maintain immutable, air-gapped, or offline backups that cannot be deleted using domain administer credentials?" This article explains what that question is...

Most small business owners picture a ransomware attack as a dramatic, high-tech intrusion. The reality is quieter, cheaper, and more methodical than that. Here is exactly how it unfolds, written from the attacker's side. The attacker does not choose you randomly. They...