News

Picture two offices of about twenty people each. Both run Windows computers on a modest budget, and both received the same security update on the second Tuesday of the month, known as Patch Tuesday. The question is how quickly each office would install security...

Think about the last password you created. It probably had a capital letter, a number, and a symbol on the end, and it felt secure. That feeling is worth questioning, because business password security looks different now than it did a few years ago. This is week 2 of...

Nonprofits run on trust. Donors, funders, and the people you serve all expect you to handle information with care, and your staff are often covering several roles at once. That makes a messy, shared drive more than an annoyance. It slows down the mission.Think about...

October is Cybersecurity Awareness Month, and this year the National Cybersecurity Alliance picked a theme that gets right to the point: "Don't Make It Easy for Them." It's a refreshing way to look at security. Most attacks on businesses don't start with a genius...

Many growing organizations push IT planning for business expansion to the bottom of the list. That's usually the first mistake. A new location means more space and room to serve more people. Growth is exciting, but the team behind the scenes still has to untangle a...

Most conversations about IT dependency focus on the obvious candidates. Software companies. E-commerce brands. Anyone with "tech" in the name. That framing misses a much larger reality. Technology has quietly become the operational backbone of nearly every industry,...

If your business has Microsoft 365, there's a decent chance you already have access to Microsoft Teams, whether you've ever opened it or not. A lot of businesses fall into one of two camps: never touched it or use it for video calls and chats but nothing else. Both...

Most meetings these days have an extra guest. A bot joins the call and listens to everything said. A few minutes later, everyone gets a tidy summary with action items. It's genuinely useful. That's exactly why so many teams have started using one without anyone...

There's a moment a lot of growing businesses hit, and it rarely announces itself. Nothing breaks. No alarm goes off. Things just start feeling slightly harder to keep track of than they used to. If you're a business owner or someone managing operations, here are a few...

Everyone in this industry says "proactive IT support" so often that the phrase barely means anything anymore. Every provider claims it. Few actually show what it looks like day to day. At Cleartech Group, it is not a slogan. It is a handful of specific habits that run...